16 others bought this course in the last 24 hours! The Certificate in Retail and Procurement Management is an in-depth training course for anyone who wishes to start a successful career in this industry. You will learn how to establish your brand, enhance the customer experience, use market trends to your advantage, target customers, develop a retail strategy framework, and much more. This course is divided into easy to follow modules that will deepen your understanding of the retail life cycle and retail buying cycle, as well as the various roles in buying and merchandising. It provides practical information on retail management, customer behaviour and consumer psychology that every Buyer and Procurement Manager needs to know. By the end of this online qualification, you will have the practical skills and knowledge to put together a successful procurement strategy, and will be fully familiar with the procurement toolkit. You will also have in-depth knowledge of how supply chain management works, which will give you a head start in securing a job in this field.

• Accredited by CPD
• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals

• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance
• Discounts on bulk purchases

Sneak Peek

Who should take the course

This Retail & Procurement course is ideal for anyone who wishes to start a career in this field or is currently working their way up to management level. Related professions include:

• Procurement Manager
• Retail Manager
• Head Buyer
• Retail Assistant
• Supply Chain Manager
• Procurement Officer
• Procurement Consultant

Certification

Once you’ve successfully completed your Certificate in Retail and Procurement Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Learning Outcomes

By the end of the course, learners will be able to:

• Understand the development and scope of retail marketing theory and practice
• Discuss the different stages of the retail life cycle and retail buying cycle
• Demonstrate an excellent understanding of the principles of retail management
• Develop a solid retail strategy framework
• Identify the different roles in buying and merchandising
• Explain the different retail marketing levels and retail pricing strategies
• Deal with customers at checkout and maintain customer satisfaction
• Take advantage of current trends in the market and target customers
• Understand consumer behaviour and how to enhance the customer experience
• Discuss the retailer’s role in the supply chain and the principles of supply chain management

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Accreditation

All of our courses are fully accredited. The content of the Certificate in Retail and Procurement Management course is certified by the CPD Certification Service as conforming to the continuous professional development principles. This course provides you with up-to-date skills and knowledge and helps you to become more competent and effective in your chosen field.

Course Curriculum

Module 01: Introduction to Retail Management In module one, we will learn about the history of retail developments in the UK and the development and scope of retail marketing theory and practice. It explores the retail life cycle in detail, as well as the core principles of retail management. Module 02: Retail Strategy In module two, we will be trained on how to develop a strategy framework, taking a look at both corporate growth strategy and store strategy. It also discusses strategy pitfalls in detail. Module 03: Retail Buying and Merchandising In module three, we will gain an in-depth understanding of the different roles in buying and merchandising, as well as the differences between centralised and decentralised buying. Module 04: Retail Pricing In module four, we will explore retail market levels, retail costs and pricing strategies, markdowns, and price elasticity. It provides important information on psychological pricing and the relationship between price and value. Module 05: Supply Chain Basics In module five, we will deepen our understanding of how supply chain management works and strategic roles of procurement. It also explores the evolution of purchasing through procurement. Module 06: The Sales Process and Dealing with Customers at the Checkout In module six, we will explore the sales process, gaining a range of communication skills. It teaches how to deal with customers effectively during the checkout process, as well as the key characteristics needed to deliver excellent customer service. Module 07: Taking Trends and Targeting Customers Effectively In module seven, we will deepen our understanding of customer targeting strategies, learning how to take advantage of current market trends in an efficient manner. Module 08: Retail Psychology In module eight, we will learn about retail psychology and consumer behaviour. It discusses the psychology of the retail store, as well as a wide range of strategies for attracting customers inside your store. Module 09: Role of Procurement in an Organisation In module nine, we will explore purchasing and supply in different types of organisations, learning about centralisation and decentralisation, departmental organisation, and purchasing in the organisation structure. Module 10: The Purchasing Cycle In module ten, we will familiarise with the fundamental steps of the purchasing cycle, from how to identify a need to issuing the purchase order, and invoice auditing – with step-by-step guidance. Module 11: Purchasing Toolkits In module eleven, we’ll broaden our knowledge of the purchasing toolkit, exploring key topics such as analysing cost, evaluating suppliers, risk analysis, and variable margin pricing. Module 12: Managing Competitive Bids In module twelve, we will learn about the principles of managing competitive bids, with guidance on using weighted analysis and selection committee. It also discusses bidding vs. negotiation, prerequisites, conflicts of interests, ethical considerations, and the Halo Effect. Module 13: Supplier Relationship Management In module thirteen, we will explore the stages of the collaborative relationship framework, learning about relationship formation, the models of supplier relationships, and relationship termination. Module 14: Analysing and Reducing Risk in the Supply Chain In module fourteen, we will explore the principles of risk management and the risk management process in detail, learning about the internal and external drivers of key risks. It covers risk identification techniques, risk estimation, and much more. Module 15: Management Skills for Leading Your Team In module fifteen, we will develop our management skillset, familiarising with teambuilding techniques, conflict management strategies and methods of communication. It covers issues that teams commonly face, and guidance on how to overcome these challenges. Module 16: Improving Efficiency and Accuracy In module sixteen, we will explore the different ways of evaluating supplier performance, learning about the evaluation checklist, as well as the seven Cs of effective supplier evaluation. Module 17: Retail Brand Management In module seventeen, we will explore the fundamental principles of brand management, as well as the keys to successfully managing a brand, including mistakes to avoid. It also offers guidance on how to understand customer needs and conduct thorough market research. Module 18: E-Procurement In module eighteen, we will develop a solid understanding of e-procurement and how electronic data interchange works. It discusses the advantages of e-catalogues, Procurement Benefit of E-SCM, and much more. Module 19: Consumer Rights Act In this closing module, we will explore the key principles of the Consumer Rights Act and the rights of traders. It also takes an in-depth look at strategies for handling customer issues, issuing refunds, replacements, and the return of faulty goods.